Arrivals
Land and be met.
Cancún airport is the most chaotic entry point in Mexico — unofficial taxis, overpriced shuttles and a crowd that has exactly one target: you, fresh off the plane. I'll be there first.
Why it matters
The airport nobody warns you about.
Terminal 3 arrivals is a gauntlet. The moment you clear customs you'll be approached by men in polo shirts offering "official" transport — most are not. Prices get invented on the spot. Lines that look short take 45 minutes. And the directions you Google were written for someone's commute, not yours with three bags and jet lag.
I know every exit, every line, every trap. I've been through that terminal more times than I can count — as a guide, as a local, as someone who knows which door gets you out in five minutes and which one adds an hour.
The service
What you get
from $1,500 MXN
~$80 USD · per group, not per person
- ◆ Name board in the arrivals hall — no confusion, no waiting
- ◆ Escort through baggage claim and out the chaos of Terminal 2/3
- ◆ Private transport to your hotel or first destination in Cancún or Riviera Maya
- ◆ 30-min orientation briefing in the vehicle — what to do, what to skip, where to eat tonight
- ◆ WhatsApp access for the first 48 h of your trip
Not included
- Transport to destinations beyond the Riviera Maya (Mérida, Tulum, etc.) — quoted on request
- Checked bags that need special customs declaration
Add-ons
Make it smoother
First dinner reservation
I'll book the place that fits your style before you land.
Luggage storage drop-off
Drop bags at a secure spot if your hotel isn't ready at arrival.
Onward ground transport
Shuttle or private car to Tulum, Mérida, Holbox — arranged in advance.
Why me
The guide who lives here.
I'm Kev — NOM-09-TUR-2012 certified guide, based between Cancún and Sisal. I run private tours across Yucatán and the south, and reception is how I like trips to start: the right foot, not the panicked one. The same number you book with is the number that picks up when you land.
Looking for a full guided journey? → Signature Private JourneysFAQ
Quick answers
- What if my flight is delayed?
- I track your flight in real time. A delay doesn't move the price — I wait.
- Which terminals do you cover?
- Terminal 2 and Terminal 3 (the international arrivals). Terminal 4 (new) covered on request.
- Do you speak English?
- Yes — and enough Spanish to handle anything that comes up with airport staff.
- Can I book last-minute?
- I need at least 12 hours notice before your flight. Same-day is possible if you message early enough.
Book
Your trip starts before you land.
Send your flight number, arrival date and group size. I'll confirm within a few hours.
+52 999 904 8990 · [email protected]